1. Our Commitment to Protect Your Personal Information
2. Personal Information Management
Any personal information you do provide is managed according to the Freedom of Information and Protection of Privacy Act (Alberta) (“FOIP Act”). This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected, and a contact person who can answer any questions you may have regarding the collection activity will be identified. We collect only what is necessary for the operation of the website and to respond to your needs. Our use and disclosure of your personal information is limited by the privacy protection provisions of the FOIP Act. When you visit this website, our web server automatically collects a limited amount of standard information essential to the operation and evaluation of the Government of Alberta web site. This information includes:
the page from which you arrived;
the date and time of your page request;
the IP address your computer is using to receive information;
the type and version of your browser; and
- the name and size of the file you request.
This information helps us assess our information services and is used only for this purpose. It is collected in compliance with the FOIP Act. This information is not used to identify individuals who come to the web site. None of this information is disclosed to third parties including other public bodies, private organizations or persons (“Third Party”).
If you choose to provide your personal information in an e-mail to someone else, or by filling out a form with your personal information included and submitting it through our website – Alberta Education will use that information to respond to your message and to help provide you with the information you have requested. E-mails and written correspondence sent to Alberta Education are treated alike – your personal information is not used for any purpose other than to respond to you. Alberta Education will only share the information you provide with another government ministry if your inquiry relates to that ministry.
Moreover, Alberta Education does not create individual profiles with the information you submit or provide it to any Third Party, nor is your information used for commercial marketing purposes. The personal information you submit is secure once it reaches the government server. In transit between your computer and the server, however, it may not be secure.
4. Online Transactions
When you ask to purchase a product from this site, you will have to submit personally identifying information, such as your name, the name of your company or organization (where applicable) your shipping and billing address(es), your phone and fax numbers, your e-mail address, the item(s) you have purchased, your credit card preference, and your credit card number and expiry date. We require this information so that we can deliver the product you request and collect payment from you for the product. When you submit this information, it is stored in a secure server. The information collected is used to process and deliver your order and collect payment, and it is collected in compliance with the FOIP Act. This information is not disclosed to any Third Party except to authorized employees of the Government of Alberta who need it to process your order and bill or as required by law. The contact information you provide may also be used to contact you in the future about your order.
5. Alternate purchasing options
Although our online Catalogue is secure, some versions of browsers as well as some firewalls will not permit on-line transactions. This feature protects you from placing orders through other servers that are not secure. If you are unable to access our online catalogue for whatever reason, we encourage you to place your order in person, or by fax, mail, or telephone.
6. Internet Connection Security
All personal information that you provide during your on-line transaction (including your credit card information) is protected by Secure Socket Layer (SSL) Encryption. When your information is encrypted, it is scrambled and rendered unreadable to anyone else.
For site security purposes and to ensure that this service remains available to all users, this government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.
8. Links to Other Sites
9. Retention of Your Information
Any personal information you are asked to provide via this web site is collected in compliance with the FOIP Act. Only information necessary for the operation of the website and the provision of requested materials or services to you is collected. The information is used only for the purpose it was collected or for a consistent purpose. Furthermore, the information is only retained for the length of time necessary to fulfill the purpose for which it was collected.
10. Contact Information
For more information about the collection of your personal information, any of the policies described above in relation to our website, please submit your inquiry by visiting our Contact Us page.