Alberta school authorities make reasonable efforts to resolve concerns of parents.
Despite these efforts, when parents do not agree with a decision related to their child's education, the first step is to talk to the teacher to try to resolve the concern together. If you are unable to resolve the concern, the next step is to talk to the school's principal or assistant principal. Together with the parent, teacher and school administration, most issues can be resolved.
The teacher and school administration may refer you to a staff member at the central office of the school system. If you still do not agree with the staff member's decision, you can write or telephone the school board superintendent and explain your concern. If the matter is not resolved by the superintendent, you may wish to ask the board to resolve concerns through its appeal process.
All school boards are required to have a board-level appeal process. You may use the board-level appeal procedure when a decision of an employee of the board significantly affects the education of a student. Your school board office can provide you with a copy of its appeal procedures to follow.
An appeal to a school board must be conducted in an open, fair and timely way. This includes the opportunity for parents to share and present information about their concerns. Parents and school staff must share the relevant information with each other that they want the board to consider when making its decision.
For more information about appeals to a school board, please contact the office of your superintendent of schools.